Frequently Asked Questions

Bd1 FAQ — Your answers are all right here

Get detailed Bengali answers to the most common questions bd1 users ask — covering betting, payments, the app, and account management, all in one place.

7 Topics Answered Fully in Bangla Latest Update
7
FAQ Section
24/7
Live Support
Bengali
Full Bengali-language support
5 minutes
Average Response Time

What bd1 users ask about most

The most frequently asked topics at a glance

Cricket Betting

Learn how to bet on all major cricket tournaments including IPL, BPL, and the T20 World Cup — what markets are available, how Live Betting works, and everything in between.

Transaction History

Learn where to find your deposit, withdrawal, and betting records on bd1, how to filter them, and what to do if something looks wrong.

App Issues

Whether the app won't open, needs an update, or you're having trouble installing it, this step-by-step guide has you covered. Instructions for both Android and iOS devices.

Odds & Markets

A straightforward guide — in Bangla — on how to read Decimal, Fractional, and American odds, and how to calculate your potential winnings.

Account Security

Find out how to enable two-step login verification, how to keep your password strong, and what to do if you notice a suspicious login — all covered in detail.

Customer Support

Learn how to contact bd1 via live chat, email, and social media — including service hours and typical response times.

Frequently Asked Questions

Last updated: January 2026

After logging in to bd1, click the account icon in the top right corner. From there, "My Account" or "My Account"Go to . You'll find the information in two separate places —

Betting History: Click on the "Bet History" option. Here you can see the date, match, bet type, amount, and win/loss result for each wager. Use the filters to view records by specific date, sport, or game.

Transaction History: The "Transaction History" section shows a full list of all your deposits and withdrawals. Each entry displays the date, amount, payment method (bKash/Nagad/Rocket), and status (successful/pending).

Up to 90 days of records are available in one place. For older data, email support@bd1-baji.com — a statement will be sent within 24 hours.

Go to bd1's Sports section and select "Cricket". Betting is available across all formats — IPL, BPL, ODI, T20I, and Test. The main betting options are:

Match Winner: Bet on which team will win — the simplest bet type available.
Toss Winner: Who will win the toss.
Top Run Scorer: Which batter will score the most runs.
Over/Under Runs: Whether the total runs in an innings will be over or under a set number.
Live Betting: Odds change with every ball during a live match — you can place bets in real time.

To get started — log in, go to the Sports section, click on your preferred match, select a bet type and add it to your bet slip, then enter your stake and hit "Confirm Bet". Minimum bet is ৳100.

If the app won't open or keeps crashing, try the following steps one by one:

Step 1 — Force close and reopen the app: Force close the app completely and relaunch it after 30 seconds.

Step 2 — Check your internet connection: The app may not load on a slow or unstable connection. If you're on Wi-Fi, try switching to mobile data, or the other way around.

Step 3 — Update the App: Visit bd1's download page and install the latest version. Older versions may not work properly — bd1 releases updates regularly.

Step 4 — Clear Cache: On Android, go to Phone Settings → Apps → bd1 → Storage → Clear Cache. On iOS, uninstall the app and reinstall it.

Step 5 — Restart Your Phone: Simple, but often effective.

If the issue persists, visit bd1-baji.com from your browser and describe the problem via Live Chat.

By default on bd1 Decimal Odds This is the most widely used format and the easiest to understand.

How to calculate: Total payout = Stake × Odds

Example: In a Bangladesh vs India match, Bangladesh's odds are 2.40 and you place a ৳1,000 bet. If you win, you receive: ৳1,000 × 2.40 = ৳2,400. That includes your original ৳1,000 stake, with a profit of ৳1,400.

The higher the odds: Lower odds mean a higher chance of winning but a smaller return. Higher odds mean a lower chance of winning but a bigger payout.

Odds of 1.50 mean: A ৳1,000 bet at those odds would return ৳1,500 in total (profit of ৳500).

You can switch to Fractional or American odds format in your bd1 account settings. That said, Decimal is the easiest to follow for beginners.

bd1's Sports section offers betting on plenty of sports beyond cricket:

Football: The most popular option. All major tournaments are covered — EPL, La Liga, Champions League, World Cup, and more. Betting options include: Match Result (1X2), Both Teams to Score (BTTS), Total Goals (Over/Under 2.5), First Goalscorer, and Handicap Betting.

Tennis: Set and game-level betting is available across ATP, WTA, and Grand Slam events.

Badminton: Match winner betting in international tournaments.

Basketball: Point spread and total points betting on NBA and EuroLeague matches.

E-Sports: CSGO, Dota 2, LOL — this is becoming very popular among younger players.

The minimum bet across all sports is ৳100. Live Betting is available for most sports.

bd1 offers three ways to reach support:

Live Chat (fastest): Click the chat button in the bottom-right corner of the website. Support is available 24/7 in Bangla. Routine questions are typically answered within 1–5 minutes. For deposit or withdrawal issues, this is the fastest option.

Email: support@bd1-baji.com — email us for complex issues, document submissions, or anything KYC-related. Responses typically arrive within 2–6 hours, though during peak hours it may take up to 24 hours.

Social Media: New offers and updates are available on bd1's official Telegram channel.

Service Hours: Live chat is active 24/7. Email support is fastest from Monday to Sunday, 8 AM to 12 AM.

Two-Step Verification (2FA) is not mandatory on bd1, but enabling it significantly improves your account security. Even if someone knows your password, they won't be able to log in without the OTP.

Steps to enable:

1. Log in to bd1 and click the account icon in the top right corner.
2. Go to "Security Settings".
3. Enable the "Two-Step Verification" option.
4. A verification code will be sent to your registered mobile number — enter it to confirm.
5. From that point on, you'll receive an OTP on your mobile every time you log in — enter it to access your account.

If you don't receive the OTP: Check your spam folder or wait 60 seconds and click "Resend". If the issue persists, let us know via live chat.

Enabling 2FA is especially recommended for accounts that regularly handle large transactions.

Have more questions? If you can't find the answer you're looking for here, reach out to bd1 directly via live chat or email. The support team is always ready to help in Bangla.

Get Direct Help
Live Chat
24/7 Bengali support — chat icon at the bottom right of the site
Email Support
support@bd1-baji.com — response within 2–6 hours
Service Hours
24 hours a day, 7 days a week
Language
Support available in Bengali and English
Useful Pages
Payment Methods Bonus Offers App Download Responsible Gaming Terms & Conditions Privacy Policy

Want to know more about bd1

It's completely normal to have a lot of questions the first time you visit bd1. Where do I start? Which games should I play? How do I deposit? How do I withdraw my winnings? These are questions every new member asks. That's exactly why this FAQ page was created — so both new and existing members can find answers quickly.

For users in Bangladesh, payment is usually the biggest concern — whether a deposit went through correctly, or how long it takes to receive winnings. On bd1, you can both deposit and withdraw via bKash, Nagad, and Rocket, and transactions are typically completed within 2–15 minutes. If there's a delay for any reason, reach out via live chat with your transaction ID — the support team resolves issues quickly.

A common question is — how many bets can you place at once on bd1? Beyond a Single Bet, you can combine multiple matches on one slip — this is called an Accumulator or Parlay bet. Linking two or more bets multiplies the odds, which means a bigger potential payout. That said, if even one leg loses, the entire slip is lost — so beginners are better off starting with Single Bets.

Questions about bd1's game catalog come up often. Beyond Sports Betting, Live Casino offers Baccarat, Roulette, and Blackjack. Slots range from classics to Megaways, with hundreds of titles to choose from. In crash games, Aviator and JetX are fan favorites. Every game has a demo mode — so you can get familiar before wagering any real money.

Bonuses are another hot topic on bd1. Welcome bonuses, reload bonuses, cashback, free spins — each comes with its own terms and conditions. A wagering requirement means you need to place a certain amount in bets before you can withdraw the bonus. Read the bonus details carefully, and if anything is unclear, ask support. For full information on bonuses, visit the Bonus Page View.

One last important note — enjoy gaming on bd1, but know your limits. Set a deposit limit, manage your session time, and if you feel like something's wrong, Responsible Gaming page. bd1 wants you to have a positive long-term experience — that's why these tools are here.

More questions? We're here to help

If you can't find the answer you're looking for in this FAQ, the bd1 support team is available 24/7 in Bangla. If you don't have an account yet, sign up for free.

For users 18 and over. Please gamble responsibly.

বাংলা